Question 1

How do I use a solid shampoo?

Accepted Answer

Wet your hair, rub the bar directly on your scalp or between your hands to lather, massage, rinse. Keep the bar somewhere dry between uses and it lasts about as long as two bottles.

Question 2

How long does each product last?

Accepted Answer

Every product carries its batch date. Since we don't use synthetic preservatives, use within 6 months (3 months for anything with fresh aloe). Keep it out of direct sun.

Question 3

Do I need to patch test?

Accepted Answer

Before first use, we recommend testing a small amount of the product on a small area of skin and watching it for 24–48 hours. If you notice redness, itching, burning or irritation, stop using it. Avoid using it on irritated or broken skin. If you have known allergies or a very sensitive scalp, check with a dermatologist before using it. Our ingredients are clearly listed on our platform and inside your package so you can review them before using the product.

Question 4

Do you ship?

Accepted Answer

Yes. We ship anywhere in the United States via USPS. 📦 Orders are prepared during the week and all packages go out on Mondays. Once the package is handed to USPS, estimated delivery is 2 to 3 business days. Important: delivery time starts counting from the Monday the package is handed to USPS.

Question 5

Does it help with dandruff?

Accepted Answer

Our shampoos are made with naturally derived ingredients selected to clean and care for the scalp without drying it out. Some ingredients help keep the scalp clean and balanced; however, they are not medicine and are not designed to diagnose, treat or cure previously diagnosed medical conditions.